Blackburn BID's security patrols have been fantastic to say the least and is really supporting the teams to feel safe when working on the retail park.

I think the response to the BID's trails has been great! Children have been coming in with their parents to look at the sculpture, taking pictures and looking around the store while they're here.

The events - like the Festival of Making and Pride - bring in a lot of new customers. The sand trail did well for us too. A lot of people stopped to take photos and then come in for a coffee. We have had quite a few people come back after too.

A lot of the time, people come in to view the window or complete the trail leaflets. Everyone came in to see the boy in the rubber ring. That was a good one. It does bring people in, and then many come back. It helps to bring people in and returning customers - especially people from out of town who are doing the trail with their children.

All the engagement as a result of the trails has been absolutely amazing. We have doubled our footfall over the week. We can see all the smiles on the children's faces and we're definitely going to get involved in anything organised by Blackburn BID in the future.